Our Customers
Everyone can say good things about their own company. We prefer to let our customers do the talking. The
following are responses from real people whose lives we have helped. We also are proud to have built a
reputation with national insurance companies and property service providers who rely on PuroClean to respond
to their customers' needs. They can give you an idea of what we are all about.
Customer Testimonials
http://www.youtube.com/watch?v=a-5FyttVuy8&feature=related
"Our recent experience with your company was beyond belief. Jim and his crew of Mike, David, JJ and Dobby made our problem theirs. The water damage, which had escalated due to an oversight by the insurance company, was addressed immediately. Not only are you great guys, you are timely, efficient and we always knew when you were coming and going and even cleaned up after yourselves. Not a trace of anything was left behind except for a GREAT JOB!
Now, if they could only come back and clean up after the next crew ...... ;-). Thanks again for the great work and new friends we made!"
Barb and Robert J., Unionville, VA
"This was the best customer service I have ever experienced in all my days of doing business. These gentlemen were prompt, efficient and stayed on the job 100% until it was complete. I have told numerous people how satisfied we are. They not only met my expectations they far exceeded them. PuroClean is a great company. Mr. Jim McNemar should be commended for the fine service."
Faith J., Bumpass, VA
"Excellent, timely service! Arrived on time and ensured the job was done very well. I would HIGHLY recommend."
Brian D., Charlottesville, VA
"In a crisis, you want confidence that everything is going to be alright. Confidence comes from a high level of competence and great communication. Jim McNemar and PuroClean provided both. I could not recommend them more highly.
Jim K., Warrenton, VA
"Over the past week I have undergone a terrible experience with the pipe breakage and subsequent flooding of my garage. If it had not been for the fact that PuroClean visited my home so promptly the damage would have been far worse. Mr. McNemar and his employees have done a remarkable job and have been extremely professional and courteous during all encounters. I would highly recommend them to anyone in need of this type of service. I cannot express how impressed I have been with PuroClean!"
Cynthia S., Fredericksburg, VA
"They were Amazing! We were very upset and concerned about our home and belongings and they set our minds at ease. They made a bad situation go away with their knowledge and compassion. Exceeded our expectations!"
Michael & Angelique D., Culpeper, VA
"A must for any home buyer-our carpets look like new. We just bought our home and thought we would have to replace the carpets-now we don't! Yes, PuroClean met my expectations and beyond with the service they provided!"
Sam and Jan S., Culpeper, VA
"Outstanding service-I will recommend this company to my friends, co-workers and others."
Edith S., Ruther Glen, VA
"Went above and beyond what could have been expected. Extremely happy!"
Shawn O., Locust Grove, VA
"Recommend PuroClean for all such services!"
Bob F., Spotsylvania, VA
"The service was prompt and completed in a timely manner (very quickly). We were surprised that the cleaning company also was able to repair the damage. Yes, PuroClean met my expectations with the service they provided!"
Hope & Les C., Stafford, VA
"Very professional, high work ethic."
Douglas S., King George, VA
"I'm sure glad I called PuroClean. Yes, they met our expectations with the service they provided, and then some."
Don & Mary M., Stafford, VA
"PuroClean makes you feel like family! Your concerns and issues are answered before you even ask. Fantastic service! Without a doubt exceeded my expectations."
Hunter W., Fredericksburg, VA
"I would highly recommend to anyone the services of this company."
Rosella B., Keswick, VA
"We couldn't have chosen a better service provider than PuroClean, and PuroClean couldn't have been better represented by anyone other than Mr. Jim McNemar, who was very professional and competant in every way. Thanks again, PuroClean!"
Erik & Barbara O'D., Crozet, VA
"They did an excellent job."
James F., Lignum, VA
